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Contact Mousepad

Email is the best way to reach us. Pick the address that fits, and tell us what you need.

Who to email

  • Help with your site or account

    Building, publishing, domains, credits, billing, and signing in: support@mousepad.app. Plus includes email support, and Pro includes priority email support.

  • Teams, agencies, and many sites

    Plans for agencies, groups of locations, and Enterprise sites: sales@mousepad.app. Tell us what you run and we will put a plan together with you.

  • Report a security issue

    Email support@mousepad.app with the details and how to reproduce it. Please don't test against sites that aren't yours.

  • Privacy requests and abuse

    To get a copy of your information, correct it, or delete your account, or to report a site that breaks our rules: privacy@mousepad.app. We confirm it's you before acting on your data, and reply within 30 days.

Before you write

Many answers are already written down: the Help center covers building, publishing, credits, and billing, and the Guides walk through domains, bookings, payments, and search. Mousepad is run by Health Council Inc.; our Privacy Policy and Terms of Service say how we handle your data and what we agree to.